1. What is your Minimum Order Quantity (MOQ)?
√ No MOQ – even one piece can be shipped. Sample price is 1.5 times the bulk price, and 0.5x of the sample cost can be refunded when placing the bulk order.
2. Does the order quantity affect the price?
√ Yes. The more you order, the lower the price. If you need samples, we recommend ordering at least 6 pieces per model per color to reduce sponge molding and cutting losses, fabric procurement, and production costs.
3. How long is the production lead time?
√ Sample production: about 7–15 days. Bulk production: about 25–35 days.
4. Do you offer after-sales service?
√ Yes, with full quality assurance:
• 72-hour rebound rate guarantee of 95%
• 3-year quality warranty
• Quality agreement can be signed
• High-resolution marketing photos & videos before shipping
• Operational support: Suggestions on e-commerce & ads
• Monthly new product updates for distributors
5. Can the sponge hardness and height of the sofa be customized?
√ Yes. However, we recommend our standard sponge density and hardness for compressed sofas, as it has been repeatedly tested and proven optimal.
6. What certifications do you have?
√ We have multiple eco and CE certifications for sofas, sponge, and fabrics, including factory qualifications and environmental test reports. Documents are available upon request.
7. Can I customize my own design?
√ Absolutely. We support:
• Customization based on your drawings
• Size adjustments
• Fabric, color, and style changes
Pricing depends on the specific customization.
8. Are your sofas suitable for homes with pets? Will the fabric be damaged by scratching?
√ We recommend using tightly woven, loop-free, scratch-resistant fabrics. We can help you choose pet-friendly and durable materials.
9. Are you the original manufacturer?
√ Yes, we are a factory founded in 1998, specializing in furniture R&D, production, and sales. Our factory is located in the Chenyong Industrial Zone, Longjiang, with a modern industrial park covering about 100,000 sqm, and a production team of over 400 staff.
10. What kind of sponge do you use?
√ We use high-density rebound sponge with a density of 30, It's specifically developed for compressed sofas and offers excellent resilience and durability, maintaining its shape over time. Compared to regular sponge, it provides stronger support and better comfort.
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